We need more adversarial UI design that works in the user's interest. Like, I want to see operating systems have plugins that override the UIs of all ride/delivery apps and make them show the all-inclusive total price of each item, incl tax/weird other fee/expected tip
travis kalanick
@travisk
Delivery app tipping isn’t about feedback mechanisms.. it’s a tool for maximizing price paid by consumers… eaters are economically irrational with tip, for every $1 in tip, they economically behave as if it were $0.80 (directionally true but hypothetical figure) … this means
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